Frequently asked questions

VidGenn is a web app for creating faceless videos with AI and adding animated captions to existing videos. It combines scripting, AI voiceover, stock footage, and captions in one workflow.

You can enter a topic or script and build a downloadable faceless video with narration, matched visuals, music, and animated captions. You can review the generated plan before the final render.

Yes. Upload a video or paste a supported YouTube link, let VidGenn transcribe the speech, choose from 38 animated caption styles, preview the result, and export it.

A new free account includes 3 caption exports and one 30-second faceless video. Free exports use 720p quality and include a watermark. No credit card is required to start.

Paid plans use 5 credits for each generated minute. Starter includes 150 credits, Creator 300, Pro 900, and Studio 2,500. The pricing page shows the matching monthly video allowance for every plan.

No. Paid-plan caption and faceless video credits reset at the start of each billing cycle, and unused credits do not carry over.

Yes. Cancel from the VidGenn dashboard or billing portal. Your paid access continues until the end of the current billing period, and you are not charged for the next period.

Payments and subscriptions are securely handled by Dodo Payments. The cards and local payment methods available to you are shown during checkout.